Return Policy

Returns & Refunds

We want you to be happy with your purchase from Retrodeals. Please read our return policy carefully before buying.

Return Window

You have 7 days from the date of delivery to request a return.

Condition

Items must be returned in their original, unopened, and unused condition. We are unable to accept returns on items that have been opened, used, or damaged after delivery.

Non-Returnable Items

• Opened Pokémon booster packs or mystery packs
• Any item that has been used or damaged by the customer

How to Request a Return

To start a return, please contact us within 7 days of receiving your order. Include your order number and reason for return. We will provide instructions on how to send the item back.

Refunds

Once we receive and inspect the returned item, we will process your refund within 5 business days. Refunds will be issued to your original payment method.

Return Postage

The cost of return postage is the responsibility of the customer unless the item was faulty or incorrectly sent.